Bakehouse Factory
Bakehouse Factory is an interactive theatre company whose mission is to create unexpected moments of delight and wonder. Discover how Liveforce helped elevate their particular flavour of interactive theatre by streamlining their freelance staffing processes.
Company Name
Company overview
Bakehouse Factory is an Interactive theatre company on a mission is to create unexpected moments of delight and wonder, delivering meaningful connections between performers and audiences. They bring people together through story and play in new environments, making memories and engaging imaginations.
Location
Bristol HQ, performances all over the UK
Using Liveforce Since
2020
Impact
Bakehouse Factory has transformed the way they staff and manage teams for their interactive theatrical events, with streamlined processes, improved communication, and a newfound capacity for growth.
Setting the Stage: Bakehouse Factory’s Theatrical Triumphs
Bakehouse Factory, a multi-award-winning creator of interactive theatrical events, has been captivating audiences for over a decade. With a focus on surprising and delighting people in retail environments and visitor attractions, Bakehouse Factory boasts a portfolio that includes ready-made roaming acts, bespoke large-scale projects, and a commitment to creating immersive worlds that invite audiences to play.
Hetty, Head of Performance.
A Flourish of Efficiency: Enter Liveforce
Since the end of 2020, Bakehouse Factory has been orchestrating its theatrical magic with the help of Liveforce, a staffing software that seamlessly integrates scheduling, communication, and payroll processes. The decision to embrace technology was driven by the company’s growth, as Hetty, Head of Performance explains:
“As the business grew, the volume of work became overwhelming. We needed a smarter solution that connects everyone at once, streamlining communication and reducing human error. Liveforce stood out as more user-friendly, even in its early stages.”
Dough to Done: How Liveforce Transformed Bakehouse Factory’s Operations
Time Management and Capacity
“Liveforce has freed up my time to focus on developing productions. It allows us to deliver jobs efficiently and has made us match-fit for the future. We can now say yes to more projects and take on more work, which wouldn’t have been possible before.”
Communication Improvement
“The platform has significantly improved communication. Instead of relying on multiple forms of communication and one-to-one contact, Liveforce allows us to speak to everyone at once, reducing the need for WhatsApp groups and potential errors.”
Invoicing and Payroll Streamlining
“The impact on invoicing and payroll has been huge. The finance team receives invoices via Liveforce, handles them, and I don’t have to worry about it. The expenses and invoicing features have streamlined the workload immensely.”
Favourite Liveforce Features: The Icing on the Cake
Invoicing and Expenses
“The invoice feature is a game-changer. It’s streamlined and efficient. Being able to action expenses through Liveforce has made a significant difference in workload.”
Communication Hub
“Reducing WhatsApp usage and human error is a big win. Liveforce’s communication features enable us to talk to everyone in one place, making the process more efficient and error-resistant.”
User-Friendly Interface
“Liveforce is simple and user-friendly. The traffic light display is satisfying, making it easy to see which jobs are fully cast and which still have gaps. That feels like success.”
Staff Feedback: A Standing Ovation for Liveforce
Feedback from Bakehouse Factory staff has been over-archingly positive. The system has become a crucial tool, earning praise such as “it’s a million times better.”
Support: Trust in the Spotlight
Liveforce’s customer support has earned Bakehouse Factory’s trust. The quick and responsive support function ensures that Hetty can focus on other aspects of the business, knowing that help is just a message away.
The curtain rises on a new era of efficiency and excellence.
Bakehouse Factory’s partnership with Liveforce has transformed the way they staff and manage teams for their interactive theatrical events. With streamlined processes, improved communication, and a newfound capacity for growth, Bakehouse Factory is set to continue surprising and delighting audiences across the UK and beyond.
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