Transforming Staffing Operations at Three Counties Showground with Liveforce

Emily Jauncey, Shows Staff Executive, is responsible for recruiting, organising, scheduling and approving payment for all the casual staff required for the shows. Emily faced challenges in managing a diverse range of events, each with its own staffing requirements. With four major shows a year and various third-party events, keeping track of staffing needs, scheduling, and communication was becoming overwhelming. The previous manual system, involving Word and Excel, led to time-consuming processes and limited efficiency. Three Counties Showground needed a solution that could work with the demands of a busy venue. 

Choosing Liveforce

In search of a solution, Three Counties Showground initially tried an alternative staffing software but found it challenging to navigate. Liveforce stood out for its user-friendly interface, ease of use, and smooth onboarding process guided by Mark. It addressed the diverse needs of the showground, including event-specific staffing and coordination with third-party events

Impact on  efficiency

Liveforce significantly improved efficiency for Emily and her team. Payroll processes became more straightforward, eliminating the need for manual calculations. The platform’s communication features, such as updates and the help assistant, streamlined internal communication. The ability to schedule and manage staff easily reduced the time and effort involved in coordinating events.

Time and Cost Benefits

The impact on time management was particularly noteworthy. Emily expressed relief at not having to work into the early hours. Liveforce streamlined the process of creating badges, managing schedules, and handling payroll, saving significant time. The shift from manual processes to a digital platform eliminated the need for extensive paperwork, resulting in cost savings.

Three Counties Favourite Liveforce features

Emily highlighted Liveforce’s scheduling shifts and on different boards, payroll management, communication tools, and ease of use as her favourite features. The platform’s ability to handle payroll efficiently and its user-friendly interface were crucial factors in the positive experience. The inclusion of inviting staff to briefings, attaching documentation for staff and the ability to promote venue hire and show opportunities separately were also appreciated.

Time and Cost Savings

• Payroll management became more straightforward, saving time and ensuring accuracy.
• Communication with staff improved, and updates were easily disseminated through the platform, eliminating the need for letters and postal communication.

More Efficient Staffing

• The platform allowed for easy scheduling and management of casual staff for each event, optimising the staffing process.
• The ability to see staff availability streamlined the recruitment process.

Improved Planning

• The showground could plan ahead by posting shifts for the next year, providing clarity on budgets and staffing needs.

Enhanced Communication

• Liveforce facilitated communication between staff and supervisors, particularly useful during large shows.
• The tagging system allowed for specific communication and staffing requests for different events.

Adaptability to Venue Variations

• The platform accommodated the unique requirements of each show, providing a tailored approach to venue hire and staffing.

Game-Changer for Three Counties Showground 

Liveforce emerged as a game-changer for Three Counties Showground, impacting not only the efficiency of staffing operations but also enhancing the overall experience for both staff and organisers. The platform’s adaptability to the diverse needs of the showground, combined with its user-friendly features, made it an integral part of their operations.

Impact of Automated Staffing Software

The implementation of Liveforce at Three Counties Showground transformed staffing operations, offering time and cost benefits while enhancing overall efficiency. Emily and her team can now focus on delivering outstanding events without the burden of manual processes, making Liveforce an essential tool for their future endeavours.