Communications
Never lose touch with your Event Staff
Communication is the key to successful relationships. With Liveforce we’ve given you the ability to communicate with your workforce at every stage of the event management process.
Choose the right channel for each communication
Choose email if you need to explain a task at length, or for sharing links to apply for a role.
Push
Push notifications are sent straight to the Crew App ensuring they never miss important information.
SMS
Use SMS to get key information out to Crew fast!
Integrated Chat Tool
Job Chats
Create dedicated Job chats to communicate with your team. Just like popular messaging apps you can track the delivery and read status of all your messages. No need for a third-party app.
Segments
Create segmented chats to have a separate conversation with your team leaders, or your A-Team. You can create chats to suit your communicationn needs.
Individual
Want to communicate one-to-one with a specific Crew member? You can create a chat straight from Job Board or Workforce page to communicate directly with one Crew member for a more private conversation.
Automated communications
Job promotion
Promote a job to the job board, decide which segments of your database to promote to – or send to all. Choose to promote via Push or SMS, and wait for the applications to roll in.
Job Accepted
When you accept a Crew member’s application and confirm their booking, they will receive an automated message with the details, and the job will go straight in their Livefore calendar.
Shortlisted
Too may candidates and not enough roles? Nice problem to have! Use our shortlist feature to keep some Crew on the “reserve bench”, this can also be shared with colleagues and clients.
“It was really easy to move the whole event to the new date with Liveforce. I would otherwise have sent out a BCC mass email, but without knowing who had read the emails. With Liveforce there’s a data trail so I know who has and who hasn’t responded.”
J Heyburn, Business Manager
