Support and Onboarding
Customer service that's second to none
We’re with you every step of the way, from video tutorials and live chat support to a dedicated support team ready to assist you and your workforce.
Customer support for everyone!
Live chat support
Live chat support is available for you and your event staff. The Support team is on hand to answer any query from boards to bills.
Knowledge base
Extensive and easy-to-follow knowledge bases for you and your temp staff. Providing how to guides and video tutorials.how-to
Online training academy
Sign up for our Online Training Academy and access video guides and courses to learn the platform step-by-step.
Different tools to make onboarding seamless
Access one-to-one training, an online training academy and advice from our support team to make the onboarding process as smooth as possible.
Easy migration from your current platform
Data migration can be complicated. Our support team can help you at every step. From importing your existing staff database to automatically sending email invites to your workforce.
100s of businesses depend on Liveforce everyday
Get started in your 14-day free trial today
Get started in your 14-day free trial today
FAQs
Liveforce is designed for fast implementation. Agencies can set up their account quickly and start scheduling staff without long delays or complex installations.
Yes. Liveforce offers onboarding support to help agencies configure the platform, invite staff, and get up to speed with core features.
Liveforce provides ongoing customer support, including access to a Help Centre with guides and articles, as well as live chat for direct assistance when needed.
Yes. Event staff can access support materials and in-app guidance to help them manage jobs, submit timesheets, and use the Crew App confidently.