Crew Terms of Use

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES

Liveforce provides staffing software and solutions to enable businesses to manage their temporary workforce, which we call “Crew”.

These Liveforce Terms of Use (“Terms”) apply to your access to and use of Liveforce, including the Liveforce Platform, the Crew App or our Services, our websites (whether that is the desktop or app version), as well as any other apps, widgets, and other online products and services (collectively, the “Services” or “Liveforce”) provided by Liveforce Ltd (“Liveforce”, “we”, or “us”).

If you have been invited to create a Crew Account by one of our Customers, these Terms will apply to your use of the Crew App and our Services, as well as your interactions with businesses within Liveforce.

By accessing Liveforce, downloading either the Liveforce Admin App or the Crew App, creating a Crew Account, or using our Services, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you may not use our Services and must not access our website.

Summary

Below is a summary of some key terms of these Terms of Use. This summary is for your reference only and does not form part of the Terms of Use.

• Use of Liveforce, our website, the Crew App, and Services is subject to all of the Terms set out below – if you don’t agree to the terms, please stop using Liveforce or our website immediately.
• “Liveforce is free to use, invitation-only Service for Crew, and you are only permitted to create a Crew Account if you have been provided with an invitation link from one of our Customers.
• Only individuals over the age of 18 may create a Liveforce account.
• The Crew App and Services are for your personal use only and making or accessing a Crew Account, or using the Services on behalf of another person is prohibited.
• You are responsible for keeping your Crew Account and profile accurate and up-to-date.
• When applying for jobs, you must do so honestly and not falsify skills, experience of qualifications – if we suspect you have, we will remove your Account access.
• Liveforce is not responsible for any hiring decision or subsequent employment provided by a Customer – if you have a problem with a hiring decision or issue related to your employment, you should contact the relevant Customer.
• Liveforce provides a mechanism for you to submit timesheets to Customers based on your hours worked, but is not responsible for approving or authorising such timesheets. When submitting timesheets, you must do so truthfully.
• Liveforce does not handle payroll, nor is it responsible for remunerating you for work you perform for a Customer. If you are asked to provide payroll data or your bank details to a Customers through the Liveforce Platform, we ask that you confirm the Customer’s request is legitimate first.
• When using Liveforce or our Services you must do so in accordance with our Acceptable Use Policy.
• When you post content on Liveforce, you consider it to be non-confidential and non-proprietary. You retain any ownership rights you have in Your Content, but you grant us a license to use Your Content.
• We may amend these terms and conditions at any time and without notice by changing this page; we recommend that you check these Terms of Use each time you access our website or Services.

Other terms which apply to you

As part of your use of Liveforce and the Services, there may be other terms which apply to you and to which these Terms refer including:

• Our Privacy Policy. This explains how we collect, use, and share information we collect about you when you use our website, the Liveforce Platform, the Liveforce Admin App, the Crew App or our Services.
• Our Cookies Policy. This sets out information about the cookies we use on our website.

1. Your Access to the Services

Liveforce is an invitation-only platform, and in order to access Liveforce as Crew, you must first have been provided with an invitation link from one of our Customers.

Our service is for use by those over 18 only. By accepting these Terms, creating an account on Liveforce, or using our website or Services, you confirm you are over 18 or of the legal age in your country.

2. Your Use of the Services

Using Liveforce requires you to create an account. In respect of account holders, we grant you a personal, non-transferable, non-exclusive, revocable, limited license to use and access Liveforce and the Services solely as permitted by these Terms. We reserve all rights not expressly granted to you by these Terms.

Except as permitted through the Services or as otherwise permitted by us in writing, your license does not include the right to:

• license, sell, transfer, assign, distribute, host, or otherwise commercially exploit the Services, Liveforce, our website, or any content made available through our website, Liveforce, or the Services;
• modify, prepare derivative works of, disassemble, decompile, or reverse engineer any part of the Services or Liveforce; or
• access Liveforce or the Services or any content made available through our website in order to build a similar or competing website, product, or service, unless otherwise agreed or licensed by us.

Specifically, you are not permitted to use this website or Liveforce (including the mobile app, the desktop version of the platform, and any webpage and/or data that passes through our web domain(s)), its underlying computer programs (including application programming interfaces (“APIs”)), domain names, URLs, databases, functions or its content other than for private, non-commercial purposes. The use of any automated system, software, or manual process, whether operated by a third party or otherwise, to extract any data from this website for commercial purposes (“scraping”) is strictly prohibited.

We reserve the right to modify, suspend, or discontinue the Services or Liveforce (in whole or in part) at any time, with or without notice to you. Any future release, update, or other addition to the functionality of the Services will be subject to these Terms, which may be updated from time to time. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

3. Your Account and Account Security

Using Liveforce requires you to create an account with us (an “Account“) and provide us with a username, email, password, and certain other information about you.

When creating your Account, you must not choose a username that infringes the rights of any third party, impersonates Liveforce staff, administrators, other customers, or other Crew, or which is deliberately confusing, offensive, racist, obscene, hurtful, unlawful, or otherwise inappropriate, or which breaches the username requirements. We reserve the right to make such an assessment in our sole discretion, change any username, for any reason, or take such other action as we believe appropriate.

You are solely responsible for the security of your Account. If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You must maintain the security of your Account, and we recommend you use a strong password that is unique to your Account and not used across other websites or services.

If you discover or suspect that someone has accessed your Account without your permission, or if you use a password that becomes compromised due to its use on another website or service, you must notify us immediately at [email protected].

You will not license, sell, or transfer your Account without our prior written approval.
We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.

Full details on how we use this information you provide when creating your Account can be found in our Privacy Policy.

4. Managing Your Crew Account

Your Crew Account is your personal account and for use only by you, allowing someone else to use your account is a breach of these Terms.

It is important to keep your Crew Account up to date and reflective of your experience, skills, or professional qualifications.

Where any of your key information changes, such as your location, right to work status, or your qualifications, you must update your Crew Account immediately.

5. Apply for Jobs and Responding to Job Offers

A Crew Account will enable you to apply for jobs made available by Customers on our platform.

You agree and understand that Liveforce is not responsible for any job description uploaded by our Customers and that it is incumbent upon you to clarify any aspect of a job description with the relevant Customer before you apply.

You also agree that you will only apply for jobs that meet your requirements and for which you have the necessary qualifications, skills and experience to perform and in accordance with our Acceptable Use Policy.

However, we expect a certain level of professionalism from all Crew who use our platform and in particular:

• You agree to only apply for jobs you have the ability to perform;
• You have, and maintain, appropriate copies of all professional qualifications and certifications you state you hold and provide such information to the Customer on their request and in a timely manner;
• You will not hold yourself out as someone else, or seek to pass off your trade, profession or affiliation to someone you have no connection with.

Finally, we ask that you communicate with our Customers and respond to job offers in a timely basis.

6. Accepting Work on Liveforce

When you accept work on Liveforce, you enter into a contract with the relevant Customer offering that work.

Liveforce takes no part in your agreement with the Customer, nor does such an agreement have to be managed within the Liveforce platform. In many cases, we expect our Customers may ask you to enter into a relevant consultancy or terms of engagement as a condition of your working for them. It is important that you read such terms before you agree to conduct the work.

While Liveforce takes no part in the delivery or supply of work requested by our Customers, we still expect a level of professionalism from both our Customer and Crew. In that regard:

• We expect you to complete the work in a timely and cost-effective manner and, at all times, in compliance with the Customer’s reasonable directions.
• That you carry out the work with all due care and skill, as would be expected by a similarly skilled professional.
• That you will not subcontract out or substitute the work with another, unless authorized by the Customer.
• That you will keep the Customer regularly informed of your availability, any delays in delivery, or whether you are incapacitated and unable to perform your duties.

7. Timesheets and Payment

Payment terms, fees, and related items, such as expenses, should be agreed between you and the Customer prior to accepting any offers of work.

Where a Customer requests you to submit timesheets for work provided, such a functionality may be made available to you within the Liveforce platform. Where timesheets are to be provided, you agree to submit such timesheets promptly at the direction of the Customer. You also agree:

• That all time sheets submitted by you represent an accurate representation of the time worked;
• That you will not falsify the hours worked, or report time you have not worked;
• That you will not report time for work which was in fact undertaken by someone else.

While Liveforce may provide such functionality as a means for Crew and Customers to communicate time worked, Liveforce has no involvement in your agreement with the Customer, nor does such an agreement have to be managed within the Liveforce platform. In many cases, we expect our Customers may ask you to enter into a relevant consultancy or terms of engagement as a condition of your working for them. It is important that you read such terms before you agree to conduct the work.

IMPORTANT: you understand and agree that Liveforce plays no part in the decision to remunerate you for work performed by a Customer, has no control over whether the Customer accepts the work, or any responsibility to manage the transfer of funds between a Customer and you.

8. Feedback

The Liveforce platform allows Customers to provide feedback to Crew in relation to work they have performed.

Where a Customer elects to provide feedback, that feedback will typically be uploaded by the Customer through their admin portal. Any such feedback is only visible to that Customer and will not be shared with other Customers who you may work for on the platform. Feedback is considered part of your relationship with the Customer and, consequently, Liveforce is unable to make such feedback available directly to you and you should contact the relevant Customer to request this.

However, we require that Customers give fair and accurate feedback regarding work performed by Crew. If, for any reason, you feel a Customer has given unfair feedback, we ask that you contact us. We are, however, under no obligation to remove feedback where the Customer has demonstrated that feedback to be fair and accurate in light of the context in which it was given.

IMPORTANT: it is strictly prohibited for either Customers or Crew to offer/solicit feedback in exchange for monetary consideration, including money or a discount against the work to be supplied. If we, in our reasonable suspicion, have reason to believe you have solicited feedback in this manner, we reserve the right to remove that feedback, suspend your access to the Liveforce platform, or delete your Account.

9. Our Content

Our website, Liveforce and the Services may contain information, text, links, graphics, photos, videos, or other materials (“Content”).

We are the owner or the licensee of all intellectual property rights in our site, the material published on it and the Content. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to Content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of Content on our site must always be acknowledged.

You must not use any part of the Content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

10. Your Content

When using Liveforce, our website, the Services, or our Content, you can create content (such as your own travel text), as well as submit or upload content of your own through your Account (collectively “Your Content”). We take no responsibility for and we do not expressly or implicitly endorse any of Your Content.

Whenever you Liveforce, or a particular feature, to create or upload Your Content onto our site, in addition to these terms, you must comply with our Acceptable Use Policy.

By submitting Your Content to Liveforce, the website or through the Services, you represent and warrant that such contribution does apply with those policies and that you have all rights, power, and authority necessary to grant the rights to Your Content contained within these Terms, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty.

Any content you upload to Liveforce will be considered non-confidential and non-proprietary. You retain any ownership rights you have in Your Content, but you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, copy, modify, adapt, prepare derivative works from, distribute, perform, and display Your Content and any name, username, voice, or likeness provided in connection with Your Content in all media formats and channels now known or later developed. This license includes the right for us to make Your Content available for syndication, broadcast, distribution, or publication by other companies, organizations, or individuals who partner with us. You also agree that we may remove metadata associated with Your Content, and you irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content.

Any ideas, suggestions, and feedback about Liveforce or our Services that you provide to us are entirely voluntary, and you agree that we may use such ideas, suggestions, and feedback without compensation or obligation to you.

Although we have no obligation to screen, edit, or monitor Your Content, we may, in our sole discretion, delete or remove Your Content at any time and for any reason, including for a violation of these Terms or our Acceptable Use Policy, or if you otherwise create liability for us. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

11. Interacting with others on Liveforce

The Liveforce platform is an interactive environment for you to communicate with potential Customers. That said, when you interact with users through our Interactive Services, we have a few house rules we require you to adhere to. “Interactive Services” means the in-app chat features in Liveforce and any Customer breakout rooms, comments and public feedback pages we make available.

We require that when posting any content, expressions or opinions through our Interactive Services (a “Contribution”) you comply with the following standards. We at Liveforce will determine, in our discretion, whether a Contribution breaches these guidelines.

Any Contribution must:

• Be accurate (where it states facts).
• Be genuinely held (where it states opinions).
• Comply with the laws of England and Wales and in any country from which it is posted.

A Contribution must not:

• Be defamatory of any person.
• Be obscene, offensive, hateful or inflammatory.
• Be intended to bully, insult, intimidate or humiliate.
• Promote sexually explicit material or sexual depictions of minors.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be in contempt of court.
• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Impersonate any person, or misrepresent your identity or affiliation with any person.
• Give the impression that the Contribution emanates, or is someway associated with, Liveforce or from any other company or organisation, if this is not the case.
• Advocate, promote, incite any party to commit, or assist any unlawful or criminal act.
• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
• Contain any advertising or promote any services or web links to other sites.
• Contain spam or be intended to be spam.

We will do our best to assess any possible risks for users (and in particular, for minors) from third parties when they use any Interactive Service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

12. Third-Party Content, Advertisements and Promotions

Liveforce, our website or Services may contain links to other third-party websites, resources products, or services, which may be posted by our affiliates, advertisers, or partners (“Third-Party Content”). Third-Party Content is not under our control, and such links should not be interpreted as approval by us such Third-Party Content; we are not responsible, and accept no liability, for any such Third-Party Content.

The Services may also contain sponsored Third-Party Content or advertisements. The type, degree, and targeting of advertisements are subject to change, and you acknowledge and agree that we may place advertisements in connection with the display of any Content or information on the Services, including Your Content.

13. Acceptable Use Policy

We strive to make Liveforce a professional environment where business and freelancers can communicate. This includes uploading professional and high-quality standards of both work and workers.

In order to keep Liveforce that way, we ask that you respect other Crew and their rights, as well as those of our Customers, including by following these terms and this Acceptable Use Policy.

When creating an Account, managing your profile, applying for a job, or working on a job, you must not:

• create an Account for another or allow someone else to use your account;
• lie or overembellish your experience, skills, or professional qualifications;
• attempt to pass off someone else’s, or an organisation’s, identity as your own;
• falsely claim or imply that you’re associated with another individual, agency, Customer, organisation or Liveforce when you are not;

In addition, you may only use Liveforce, the website and the Services for lawful purposes, and you will not:

• Create or submit Content that violates our Terms, Acceptable Use Policy, or attempt to circumvent any content-filtering techniques we use;
• Use Liveforce or the Services in any way which breaches any applicable local, national, or international law or regulation, or in any way that is unlawful or fraudulent;
• Send, knowingly receive, upload, download, use or re-use any material which does not comply with our Terms or this Acceptable Use Policy;
• Send, knowingly receive, upload, download, use or re-use any material which may be constituting plagiarism or a breach of any parties intellectual property rights;
• Attempt to gain unauthorized access to another user’s Account or to the Services (or to other computer systems or networks connected to or used together with the Services);
• Knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• Act in any manner that could interfere with, damage, disrupt, or negatively affect, or inhibit other users from fully enjoying Liveforce, the Services or that could damage, disable, overburden, or impair the functioning of Liveforce or the Services in any manner.

14. Copyright, the DMCA & Takedowns

We respect the intellectual property of others and require that when using our website and Services you do the same.

Specifically, when using Liveforce, our website, or Services you agree not to:

• Act in any way which would infringe any person or entity’s intellectual property or any other proprietary rights;
• Reproduce, duplicate, copy or re-sell any part of our website or Services, unless otherwise agreed by us pursuant to a licencing agreement. In particular we prohibit:
  • the use of any automated system, software, or manual process, whether operated by a third party or otherwise, to extract any data from this website for commercial purposes (“scraping”); and,
  • Any attempt to harvest, collect, gather or assemble information or data regarding the website, the Services, the Content or any other user of the Services.

Where we suspect that users have infringed the intellectual property rights of another person or entity, we will take steps to removal any infringing materials from Liveforce and, in certain circumstances (such as in the case of repeat infringers), will suspend or ban those offending users.

When enforcing the rights of ours and others intellectual property rights, we response to notices of alleged copyright infringement under the US Digital Millennium Copyright Act 1988 (“DMCA”). If you believe that any of your copyrighted work accessible through our website or the Services has been used in a manner which would constitute a copyright infringement, you may notify us at [email protected].

15. Breach of our Terms

We take all breaches of our Terms, our Acceptable Use Policy and if we do consider that a breach has occurred, we may take such action as we deem appropriate, which may extend to any one or all of the following:

• The immediate, suspension or permanent removal of your Account and your right to use Liveforce, our website and the Services;
• The immediate, temporary or permanent, removal of Your Content or any other contribution uploaded by you to our site.
• Issuing a warning to you;
• Legal action against you, which may extend to legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; and,
• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of our Terms. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

16. Indemnity

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US (INCLUDING OUR OFFICERS, EMPLOYEES, CONTRACTORS AND AGENTS), OUR LICENSORS, AND OUR THIRD PARTY SERVICE PROVIDERS (THE “INDEMNIFIED ENTITIES”) HARMLESS, INCLUDING COSTS AND ATTORNEYS’ FEES, FROM ANY CLAIM OR DEMAND MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF: (A) YOUR USE OF THE WEBSITE, LIVEFORCE, OR OUR SERVICES; (B) YOUR VIOLATION OF THESE TERMS; (C) YOUR CONTENT OR ANY OTHER CONTRIBUTION YOUR MAKE ON THE WEBSITE, LIVEFORCE, OR THROUGH OUR SERVICES; OR, (D) YOUR VIOLATION OF APPLICABLE LAWS OR REGULATIONS. WE RESERVE THE RIGHT TO CONTROL THE DEFENCE OF ANY MATTER FOR WHICH YOU ARE REQUIRED TO INDEMNIFY US, AND YOU AGREE TO COOPERATE WITH OUR DEFENCE OF THESE CLAIMS.

17. No Warranty

LIVEFORCE, OUR WEBSITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. LIVEFORCE LTD, ITS LICENSORS, AND ITS THIRD PARTY PROVIDERS DO NOT WARRANT THAT THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR FREE. WHILE WE DO MAKE EVERY EFFORT TO ENSURE THAT YOUR ACCESS TO AND USE OF OUR WEBSITE AND SERVICES IS SAFE, WE DO NOT REPRESENT OR WARRANT THAT OUR SERVICES OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIVEFORCE LTD HAS NO RESPONSIBILITY FOR, AND DOES NOT ENDORSE, OR TAKE RESPONSIBILITY FOR ANY CONTENT AVAILABLE ON OR LINKED TO THE WEBSITE OR SERVICES OR THE ACTIONS OF ANY THIRD PARTY OR USER, INCLUDING MODERATORS.

18. Limitation of Our Liability and Our responsibility for loss or damage

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

When you access our website and/or Services, you agree that you do so for domestic and private use only. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Limitation of our Liability

IN NO EVENT AND UNDER NO THEORY OF LIABILITY, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE, WILL WE BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES, INCLUDING THOSE ARISING FROM OR RELATING TO CONTENT MADE AVAILABLE ON THE SERVICES THAT IS ALLEGED TO BE DEFAMATORY, OFFENSIVE, OR ILLEGAL. ACCESS TO, AND USE OF, THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM. IN NO EVENT WILL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED POUNDS (£100).

THE LIMITATIONS OF THIS SECTION WILL APPLY TO ANY THEORY OF LIABILITY, INCLUDING THOSE BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND EVEN IF THE INDEMNIFIED ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF ANY REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. THE FOREGOING LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

19. Termination

We may terminate your access to the website or Services at any time without a reason; in the unlikely event we take such steps we will endeavour to notify you in advance.

You may terminate these Terms at any time and for any reason by deleting your Account and discontinuing your use of all Services. If you stop using the Services without deactivating your Accounts, your Accounts may be deactivated due to prolonged inactivity.

The following sections will survive any termination of these Terms or of your Accounts: 9 (Our Content), 10 (Your Content), 13 (Acceptable Use Policy), 14 (Copyright, the DMCA & Takedowns), 16 (Indemnity), 18 (Limitation of Liability), 19 (Termination), 20 (Which Country’s Laws Apply to Any Dispute), and 22 (Miscellaneous), and such other terms which by their construction are intended to survive termination.

20. Which Country’s Laws Apply to Any Disputes?

Where you have an issue or dispute with us, you agree to first raise it with us and try to resolve it with us informally.

Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

21. Changes to these Terms

We may make changes to these Terms from time to time. Every time you use our website or Services, please do check these Terms to ensure you understand the latest version which applies to you. Where we do make changes, we will post the amended Terms to our website and Services and update the Effective Date above, along with a summary of the changes. If the changes, in our sole discretion, are material, we may also notify you, either by sending an email to the address associated with your Account, or by placing a prominent notice on our website. By continuing to access or use our website and the Services after we have made changes to our Terms, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop accessing and using our Services before the changes become effective.

22. Miscellaneous

These Terms constitute the entire agreement between you and us regarding your access to and use of the Services. Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. If any provision of these Terms is, for any reason, held to be illegal, invalid or unenforceable, the rest of the Terms will remain in effect. You may not assign or transfer any of your rights or obligations under these Terms without our consent. We may freely assign these Terms.

23. How to Contact Us

You can contact us [email protected].