Covid-19 Training & Resources for Staffing Agencies


One of the most definitive results from our Covid-19 Impact Report was that event and promo staff want Covid-19 training in order to help get them safely back to work and doing what they love. 


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We’ve done some research and put together a list of the best Covid-19 training courses and resources out there.  We haven’t been able to find any specific courses for event and promo staff, however the courses below are adaptable and relevant to the industry. If you know of, or find any courses that would be relevant we’d love to hear from you in the comments below.

Get your Crew engaged now, so they are ready to go as soon as your agency gets the green light!

For those agencies already using Liveforce we have a number of existing features that can help manage event and promo staff during these Covid-19 times. Specifically in regards to training, Admins can include this as a “skill” and the platform allows Crew to upload their Covid-19 training certificates. Read more on how to use Liveforce to help manage Covid-19.

Event Safety Plan Resource and Software

Event Safety Plan provide H&S tools to empower teams and inspire culture  of safety within the events industry. Their services include customised training courses, expert advice and online H&S software tools to support your team.

Our software is built exclusively for the event industry – to help create and organise safety documents; from simple method statements through to detailed event management plans.

They have a great range of resources and health and safety information for event planners and the events industry in general.

CIPD Advice for returning to work

CIPD is the professional body for experts in people at work. For more than 100 years, they’ve been championing better work and working lives by setting professional standards for HR and people development, as well as driving positive change in the world of work.  They have a wealth of information to help employers get their employees prepared for returning to work as well as latest government guidelines

Covid-19 training fro event and promo staff

WorldHost 2020 – Keeping customers safe (COVID-19)

WorldHost 2020 is a 60 minute e-learning course that prepares your service professionals for front-line duty. Although this course is aimed at the service industry there could be many adaptable aspects for the events industry beyond hospitality. 


Exploring the key changes that service professionals will encounter on a day to day basis, the WorldHost 2020 programme focuses on three key aspects;

  • Working environment
  • Peoples behavioural changes
  • Health, safety and hygiene.

The course covers the following:

  • Personal Protective Equipment in a customer facing role
  • Maintaining good personal hygiene
  • Behavioural expectations on public transport
  • Communicating key information and setting clear boundaries at arrival and entrance
  • Greeting customers, guests and visitors
  • Adapting the interior environment
  • Customer interaction
  • Taking payments
  • Maintaining facilities and a clean environment
  • The importance of being ‘fit for work’

This course is an engaging and interactive experience and easily accessible as e-learning.

Ihasco Return to Work Covid-19 Training

In this course, Ihasco look at what you and your organisation can do to help with your employees transition back into the workplace. It’s all about thoughtful planning, organisation, and preparation.  They look into what your employees can do before they’re go back, how they can handle their first days back and what happens after that.

This Returning to Work course helps employees transition back to work in light of COVID-19; whether they have been working from home for an extended period or after being furloughed. 

Praxis42 E-learning Return to work awareness course

Returning to work or to a workplace sounds simple but in the context or Covid-19 nothing ever is! It is important that everyone at work understands what is expected of them.  It is also essential that employer’s legal responsibilities are understood. The aim of the Prxis42 course is to ensure that employees who are returning to work or to a workplace understand the precautions and controls that will be in place and must be adopted before and during their return and working day.

ATF Solutions Return to Work Covid-19 Awareness Training

This Covid-19 Back to Work Awareness Training Course aims to raise awareness and help all staff recognise the signs symptoms along with best practice whilst at work. The course is fully interactive with supporting videos on Hand Hygiene and COVID 19, stating its origin, what it is and how it affects people in different ways. This course is suitable for a wide range of sectors and can be used by all staff working throughout your entire workforce.

Liveforce Covid-19 Risk Assessment Plan


We put together CRAP specifically for the event and promo industry.  Download your copy of the risk assessment plan here to help safely plan your teams return to work.

Stay Safe

As always, stay safe during this transition phase as we begin to navigate the “new normal.”