Events by The Camberwell Arms

Events by The Camberwell Arms is the catering department of a renowned South London restaurant, specialising in a variety of events including weddings, birthdays, and corporate receptions. We spoke to Mathilde Seguin, Head of Events at The Camberwell Arms about how Liveforce has helped improve efficiency across staffing and scheduling.

Before liveforce: Staffing  Challenges

Prior to implementing Liveforce, Events by The Camberwell Arms faced significant challenges in managing their staffing needs. The traditional method of individually contacting staff for each event was not only time-consuming but also inefficient. This ad-hoc approach made it difficult to ensure proper staffing levels, leading to potential service disruptions and administrative headaches.

Why events by the Camberwell arms chose  Liveforce

Events by The Camberwell Arms chose Liveforce for its superior staff engagement capabilities. The platform’s ability to streamline the process of soliciting staff for shifts was a key factor in their decision. Instead of manually reaching out to each staff member, the company could post shifts and allow staff to apply, simplifying the entire scheduling process.

Key Benefits of Liveforce

Enhanced Planning and Timeline Management

With Liveforce, Events by The Camberwell Arms can efficiently plan their staffing needs well in advance. This foresight allows them to better manage their workforce and ensures they are always prepared for upcoming events.

“We can now plan our teams far ahead of our event and have a global view of the year.”

Improved Communication

Effective communication is critical in event catering. Liveforce facilitates seamless communication with staff, ensuring everyone is informed about event details and requirements. This feature reduces misunderstandings and enhances coordination among team members.

“We share the information regarding the event through the platform and ensure that everybody is on the same page.”

Streamlined Recruitment

Liveforce simplifies the recruitment process by allowing the company to easily share application links with potential hires. This feature helps build a robust workforce by attracting suitable candidates quickly and efficiently.

By your side From canapes to Dessert 

The Camberwell Arms share their favourite Liveforce features:

Workforce Overview

“It is brilliant to have an overview of all the people that we work with.”

Liveforce provides a comprehensive view of all staff members, making it easier to manage and deploy the workforce as needed.

Shift Tracking

“The use of the job board helps with knowing when we are missing team members.”

The shift tracking board is a vital tool for ensuring that all shifts are adequately staffed. It provides real-time updates and highlights any staffing gaps, enabling prompt corrective actions.

Easy Access to Bank Details

“Super easy to find this information quickly.”

Managing payroll is simplified with Liveforce, as accessing bank details is quick and straightforward. This feature reduces administrative workload and speeds up the payment process.

Staff and Support Response

The staff at Events by The Camberwell Arms have responded positively to the Liveforce platform, appreciating its ease of use and efficiency. Additionally, the company highlights the helpful customer support provided by Liveforce during the initial setup, ensuring a smooth transition.

Making a Difference One dish at a time 

Implementing Liveforce has transformed the staffing operations at Events by The Camberwell Arms. By enhancing planning, communication, and recruitment, Liveforce has enabled the company to focus on delivering exceptional catering services without the administrative burden. This case study underscores the tangible benefits of Liveforce for businesses in the event catering industry, demonstrating its value as a comprehensive staffing solution.