Sales team
Sales Development Representative
Love talking to people? Enjoy a challenge? Come and help new customers discover Liveforce.
Fully remote | Full-time contract | United Kingdom business hours
The role at a glance
- Team: Sales
- Location: Fully remote.
- Working hours: Monday to Friday, during United Kingdom business hours
- Reports to: Chief Revenue Officer
- Type: Full-time contract
- Holiday: 30 days a year, including public holidays
About Liveforce
Many event staffing agencies still run their workforce on spreadsheets and WhatsApp groups. Shifts get missed. Crew get paid late. Managers spend their days firefighting.
Liveforce fixes that. Our platform helps agencies, venues and brands schedule, manage and pay their temporary workforce in one place.
We are a remote team and one of the fastest-growing event staffing software companies. Every person here has a real impact on our customers.
About the role
You will be the first person many new customers speak to.
You will find new leads, follow up on the people who come to us, and show them how Liveforce works.
You will work closely with our Customer Service Manager. You bring new customers in. They help those customers succeed. Together, you give every customer a great start.
This is a new role in our sales team. You will help shape how we do it.
What you will do
Find new leads
- Research event staffing agencies, venues and brands that could use Liveforce.
- Reach out by phone, email and LinkedIn.
Manage inbound leads
- Follow up quickly when new leads come in through our website.
- Ask good questions to understand each lead’s needs.
Run product demos
- Show leads how Liveforce solves their problems.
- Help them start their free 7-day trial.
Work with our Customer Service Manager
- Hand over each new trial customer with clear notes on what they need.
- Join the end-of-trial call alongside our Customer Service Manager.
- Share what you hear from leads so we can improve the product.
Track your work
- Keep HubSpot up to date with every call, email and next step.
- Hit weekly targets for calls, meetings booked and demos run.
What we are looking for
You must have
- A can-do attitude and positive energy.
- A willingness to accept challenges. Hearing “no” does not put you off.
- Excellent written English. Your emails are clear, friendly and easy to follow.
- Excellent spoken English. You are confident on the phone and explain things simply.
- Tech-savvy and a quick learner. You are comfortable with technology and pick up new software fast. You are curious and keen to keep learning.
- Good organisation. You follow up when you say you will.
- Ambition to build a career in sales. As Liveforce grows, we want you to grow with us, take on more responsibility and move into a management role.
- The ability to work well on your own in a remote team.
It would be great if you have
- Experience in sales, lead generation or another customer-facing role.
- Experience using HubSpot.
- A background in the events industry, such as event staffing, venues or hospitality.
Do not tick every box? Apply anyway. Attitude matters more to us than a perfect curriculum vitae.
What we offer
- Fully remote work.
- 30 days of holiday a year, including public holidays.
- Full training on the Liveforce platform and our sales process.
- A clear path to grow in sales.
- A focused team where your ideas are heard and acted on.
Our interview process
There are three stages. Each one shows us a skill you will use every day in this role.
To prepare, explore our help centre. Start with the Training Academy and The Basics.
Stage 1: Introductory call (30 minutes, video)
We want to see that you have done your research. Come ready to tell us:
- Who uses Liveforce.
- What problems it solves for them.
- One feature you think customers would love, and why.
Stage 2: Demo and role play (60 minutes, video)
We want to see you show the platform to a customer.
- You give a 15-minute demo of one basic task. For example, creating a job and booking crew to it. Use the help centre guides to prepare.
- We play a customer. We will ask questions as you go.
Stage 3: Final chat
We finish with a short chat about your experience, the opportunity and any questions you have.
You do not need to know everything. We care more about how clearly you explain things than how much you know.
Apply for this role
Click the button below to apply. You can upload your CV on the next page. We read every application.