Onboarding
An onboarding process built around you
Your onboarding is shaped around how your business works, with a dedicated account manager getting you set up and live as quickly as possible.
A programme sized to you
Onboarding scales to fit your team, big or small, so the process matches how you actually work.
A dedicated account manager
One person guides you and your team through the whole thing, from the first call to your first event.
Your pace, your way
Work through it together, or take the self-serve route. Your account manager is there for you either way.
Meet your account manager
A dedicated contact, from day one
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When you go live, they stay on as your point of contact for later training and for renewals down the line.
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So your account manager already knows your operation, every time you need them.
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Your account manager gets to know your business at the start, so the way we set things up fits how you actually work.
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They walk you and your team through onboarding, one step at a time, so you always know what happens next.
How it works
From kick-off to go-live efficiently
A clear path from kickoff to go-live, worked through with your account manager. A shared checklist keeps everything on track, so nothing slips and you always know what comes next.
"Liveforce customer support consistently strives to find solutions, and their response time is commendably quick. My team often wonders, 'How did we manage before having Liveforce?"
Erika Lahssini, Group Director of Operations
THA Staffing
Kick-off meeting
Map out your onboarding requirements with your account manager, along with a realistic timeline.
Platform setup
Configure the system to match your operation, create roles and set rates.
Build your first schedule
Put a real schedule together side by side so you’re ready to start adding all your events.
Invite your workforce
Add your crew to the system so they’re ready to be booked.
Go-live checklist
A shared checklist confirms everything is ready before you launch.
Go live
Run your first event on Liveforce, with your account manager on hand.
Self-Service
Rather handle it yourself? That works too
Some teams like to get stuck in on their own, and everything is set up for that. Your account manager is still there the moment you want a hand.
Online Training Academy
Follow self-paced courses and learn the platform in your own time.
Knowledge Base
Browse step-by-step guides for any feature, whenever a question comes up.
Live chat and email
Our support team is on hand for the quick things, without waiting for a call.
FAQs
Frequently asked questions
What Liveforce does
Run every event.
Without the chaos.
See how Liveforce fits your operation. No pressure, no pitch deck.
14-day free
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No credit card required
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Free 1:1 training
Not ready to book?