Training whenever you or your team need it

Q: Is ongoing training included, or an added cost?

Ongoing training is part of being a Liveforce customer . Your account manager will talk you through anything more structured you might want.

Q: Do new team members get trained after we go live?

Yes . Anyone who joins later can be trained too, so the newest person is as confident as the one who set it all up.

Q: What happens when Liveforce adds new features?

We bring your team up to speed on what has changed , so a new release is something you use, not something you trip over.

Q: Is training one-to-one, or self-serve?

Both . Sit down one-to-one with your account manager, or work through the Academy and Knowledge Base at your own speed.

Q: Who do we go to with a training question?

Your account manager stays your point of contact , and support is on live chat and email for anything quick.

Training is there from your first day with Liveforce and every day after, for new starters, refreshers, or going deeper on a feature. Your account manager and our training resources are on hand for as long as you’re a customer.

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Long after your first event

Training carries on long after your first event, for as long as you’re a Liveforce customer.

Built around your team

Sessions follow how your people actually work, built around your own setup.

As needed

Whether it’s a quick question or a proper session, your team can reach out whenever it suits them.

Training that adapts

Confidence, whatever the size of your team

When we ship a new feature or change how something works, we bring your team up to speed on what's different.
Want a refresher, or a walk-through of something new? Your account manager is a message away.
Training runs over video call, so your team gets a face-to-face walk-through wherever they're based.

Train a single administrator or your entire office. Your account manager covers however many people need to know their way around.
New starters who join after go-live get trained properly too, so a growing team never turns into a knowledge gap.
Take on new roles or change the way you work, and the training moves with you to match.