Communications
Workforce communications app that keeps crew informed
Messages get missed when they live in group chats, texts and inboxes. Liveforce is event staff communication software that puts every message in one place.
The Communication problem
Someone always misses the memo
By the time an event starts, you’ve sent a hundred messages. Call times, kit lists, a gate that moved an hour ago. Keep all that in group chats and generic workforce communications software, and something always gets missed. Usually, the thing that mattered most.
WhatsApp is doing a job it can't do
Crew comms live in group chats, personal texts and email threads. Nothing is in one place, and nothing is on the record.
Keeping the group chat current
Someone drops out, someone new gets booked in. Updating a WhatsApp group by hand for every change is its own admin job.
The whole group gets everything
One message to fifty people when ten needed it. The rest tune out, and the important stuff gets buried.
Changes don't reach everyone
The gate moves, the start time shifts. Some crew see it, and some turn up to the old plan.
Every update becomes three messages
Send it on WhatsApp, email it for the record, then text the crew who don’t check either. One update turns into three jobs.
No record when it matters
When a query comes in after the event, you’re scrolling back through WhatsApp, email and texts trying to find what was actually said.
The solution
Right message, right people, all in one place
Send with precision
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Pick the right channel for the message: email for details, push for now, SMS when it's urgent.
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Message the right people, not everyone. Send to a role, a team or a single crew member.
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Create templates for the messages you send regularly, so routine updates go out in a click.
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Send updates to your entire workforce, not just those on active jobs, to keep everyone in the loop.
Automatic, not manual
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Job chats update themselves. Crew are added or removed automatically as bookings change.
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Automated reminders for check-in and confirmation land ahead of the shift, so you're not manually chasing people to confirm.
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Booked, moved or cancelled, crew get an instant update with the new details.
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Keep it in the staff communication app, off your personal phone. Every chat lives on the job, with a record you can check.
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No-show alerts land with admins the moment a crew member misses check-in, so you can sort cover before it becomes a bigger problem.
Company pages
Give crew the answers, before they have to ask
Payment details, policies, general info: crew shouldn’t have to message you every time they need it. In your staff communication software, build your own pages and choose exactly who gets to see them.
Fewer messages about the same thing
Answer the questions you get asked every event once, in a page crew can check themselves, whenever they need it.
Show the right page to the right crew
Control exactly who sees each page: applicants only, active crew, or however you segment your workforce.
Always up to date
Update a page once and every crew member sees the latest version, instead of an old PDF or message doing the rounds.
Our offering
One platform. Every tool your team needs.
With Liveforce, you get tightly connected modules that cover your entire operation, from the first brief to the final timesheet.
Customisable
Configure Liveforce to fit the way your agency works: your data, your workflows, your brand.
Extend & upgrade
Add more capability as you grow: built-in extensions, enterprise features and integrations, ready when you need them.
Workforce Manager
Recruit
An Applicant Tracking System built for events. Customise your application process, manage every applicant, and invite the right crew to join.
Schedule & Book
Create multiple schedules, promote to your private job board, invite and book crew, from one shift to a hundred.
Timesheets & Pay
Track timesheets, check crew in and out, and manage overtime. Run payment reports and automatically request crew invoices.
Comms
Message crew one-to-one or broadcast to everyone, by email, SMS, push or in-app chat. Automated reminders take care of the rest.
Crew Database
Your single system of record for every worker. Customise what data you collect, store certificates and other documents. Group crew by region, classification or however you work, and keep it all validated and up to date.
Crew App
Event Staffing App
A dedicated app for your field team, staff and crew. Crew can access every shift, briefing and update in one place. Download it as a mobile app or view it in a web browser. Customise with your own branding or get a standalone white-label version.
Customer Stories
“Instead of relying on multiple forms of communication and one-to-one contact, Liveforce allows us to speak to everyone at once, reducing the need for WhatsApp groups and potential errors.”
Hetty,
Head of Performance
Bakehouse Factory
FAQs
Frequently asked questions
What Liveforce does
Run every event.
Without the chaos.
See how Liveforce fits your operation. No pressure, no pitch deck.
14-day free
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No credit card required
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Free 1:1 training
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