Ten vans. Sixty staff. Ten different locations. All on the same day.
That is a typical busy day for WiseUp Team Building. And before Liveforce, every hour of coordination behind those numbers was spent buried in spreadsheets, trying to allocate the right people to the right places, avoid clashes, and keep everything organised manually.
The business involves managing a mix of employed and freelance staff across multiple events, often running simultaneously. The complexity was not the events themselves. It was the sheer volume of moving parts behind the scenes: who is available, who is booked, who has been briefed, and who is heading where.
Hours of admin every week, just to keep the basics from falling apart.
Event Staffing (Team Building, Schools, Corporate Events)
WiseUp Events Ltd, trading as WiseUp Team Building, delivers onsite team-building programmes for schools, colleges, and universities across the UK. The business coordinates a mix of employed and freelance staff across multiple simultaneous events and locations nationwide.
Kent, UK | Operating nationwide
Small/Medium
2021.
✔ Around 80% reduction in staffing admin time
✔ Zero double bookings with centralised scheduling
✔ One platform replacing spreadsheets for staff, schedules, and compliance
✔ Real-time notifications keeping staff informed through the app
✔ Full document and compliance storage in one accessible place
Before Liveforce, every event booking triggered the same manual process. Open the spreadsheet. Check availability. Allocate staff. Cross-reference against other events on the same day. Hope nothing clashes.
For a business coordinating 10 vans, 60 staff members, and 10 locations on a single busy day, that process consumed hours every week. Staff allocation alone required constant cross-checking. One overlooked row, one missed update, and a double booking could throw an entire day off course.
The spreadsheets held the information, but they could not flag conflicts. They could not send reminders. They could not show, at a glance, who was confirmed and who was not.
The admin was growing faster than the business.
Paul Belsey, Business Development Manager at WiseUp Team Building, had looked at other platforms before finding Liveforce. Most were built for hospitality rotas or retail shift patterns. They were rigid. They charged per staff member. And they could not handle the reality of a business that runs multiple different events, in different locations, with different team sizes, all on the same day.
The tools that existed were designed for one site, one rota, one set of staff. WiseUp’s operation did not fit that model. They needed flexibility to manage different types of staff, customise workflows to match how the business actually runs, and scale without the costs becoming unworkable.
The wrong system would have added another layer of admin rather than removing one.
Liveforce stood out because it matched the way WiseUp already needed to work. The platform could handle multiple events in a single day, manage different types of staff across those events, and adapt to the company’s specific workflows.
Rather than forcing the business into a rigid structure, Liveforce gave the team a central system they could shape around their operation. Staff scheduling, availability tracking, communication, compliance, and timesheets all moved into one place.
The pricing model worked too. Instead of charging per staff member, which would have penalised WiseUp for growing their freelance pool, Liveforce offered a structure that scaled with the business sensibly.
One platform that could flex with the operation, not against it.
The team enters each event into Liveforce and allocates staff from one central view. With multiple events running on the same day across different locations, this replaced the process of cross-referencing spreadsheets manually. Clashes and double bookings are flagged before they become a problem.
Shift details, updates, and changes are communicated through Liveforce rather than through WhatsApp messages and phone calls. Staff receive notifications directly through the app, reducing missed messages and keeping everyone aligned without the constant back-and-forth.
All staff documentation is stored centrally within Liveforce. Compliance records that were previously scattered across email attachments and shared folders are now accessible in one place, easy to find when needed and easy to keep up to date.
Hours worked are recorded through the platform with a clear layout and real-time visibility. This replaced manual timesheet collection and reduced disputes over hours, speeding up the payment process for both the business and its staff.
Liveforce became central to how WiseUp runs its daily operation. The team uses it to plan and manage staffing across multiple events, often juggling complex schedules at the same time.
On a typical day, they coordinate large teams across multiple locations. Liveforce lets them allocate shifts, track availability, and make adjustments quickly. What used to take hours of spreadsheet work each week now happens in a few clicks.
Communication improved across the board. Staff access their shifts through the app, update their availability, and receive notifications directly. The back-and-forth messages that used to clog up the team’s phones have been replaced by structured updates through the platform.
Document handling and compliance records now sit in one place, clearly stored and easy to access when needed. No more chasing paperwork across email threads and shared drives.
The team stopped managing spreadsheets and started managing events.
Since implementing Liveforce, WiseUp Team Building has reduced staffing admin by around 80%. Double bookings have been eliminated. Overall organisation across the team has improved.
The platform’s clear layout and real-time notifications simplified day-to-day management. The team spends less time chasing information and more time preparing for the events themselves.
The customisability of the system has allowed WiseUp to tailor it to their specific needs. Combined with responsive customer support, the platform continues to evolve alongside the business rather than holding it back.
80% less admin. Zero double bookings. One clear system.
WiseUp Team Building did not just replace a spreadsheet. They built an operational backbone that gives their team clarity, their staff confidence, and their business the structure to keep growing without the growing pains.
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